The iPhone touchscreen comes equipped such as multi-touch which is both intuitive and responsive, True Tone, Night Shift, and Haptic Touch.
It goes without saying, there are a lot of hardware parts and software working together in order for those features to perform in the 12 Pro. When your iPhone 12 Pro parts or software faces problems, it can cause the 12 Pro screen to malfunction or stop working altogether.
Fortunately, there are a number of things you can try before considering an iPhone 12 Pro screen replacement. Try these 8 fixes when your iPhone 12 Pro screen stops working.
How Do Touchscreens Work?
There are two types of touchscreens, resistive and capacitive. Both of these use electricity through a different process to record touch.
You usually get to see the resistive touch screen at a self-checkout or even at ATMs. Such electronic devices have a display layer on the top and under that lies the conductive electrical layer. So, when pressure is applied, it passes an electrical stream that registers to your touch.
The second type is used in the 12 Pro screens but actually with an LCD and digitizer. The LCD projects what you see, while the digitizers sense the touch. They connect directly to the logic board making your phone work.
Why Do iPhone Screens Stop Working?
If you damage the digitizer of your 12 Pro screen, the touch screen’s capacity to process your touch may be restricted. Just a simple drop can lose wires between the display, the digitizer, or the logic board. Exposing the 12 Pro Max to very high or very low temperatures and moister can cause the display to stop working.
So, if there is no physical damage to the 12 Pro screen, the problem is mainly with the software. This means your software and hardware parts aren’t working together in the way they need to. Well, software issues are only caused by applications, viruses, and outdated iOS.
iPhone 12 Pro Touch Screen Not Working?8 Simple Fixes
When your iPhone 12 Pro touch screen is not working, swapping through the applications and data on your iPhone can be a problem. But you might be able to fix the irresponsive iPhone 12 Pro touchscreen with one of these 9 simple fixes.
1. Clean Your Phone
It might be a problem that your 12 Pro Screen or any part of the screen has dirt or grime getting in the way of the touch. Before cleaning the screen make sure to clean your hands first. Then thoroughly clean the 12 Pro screens using a dry or slightly damp cloth.
2. Remove the Screen Protector
If you have applied any screen protector on the 12 Pro screen it could be blocking your touch with dirt inside or its thickness too. Most cases of screen malfunctioning were due to cheap screen protectors. We recommend only using the Apple Tempered glass screen protector. Not only protects the display but offers a much smoother touch.
To check if the screen protector is the issue, first, remove the screen protector, and use the wipe on the 12 Pro screen. Apply the screen protector back. If the touch performs well after applying the screen protector back in place. It indicates that the phone is absolutely fine. Or you may need to replace your glass screen protector.
3. Soft or Hard Reset
Resetting the phone when your touch screen is malfunctioning. A soft reset can be a possible solution. You can soft reset your iPhone by going to Settings> General > Reset.
If you are not able to access your iPhone 12 Pro screen then the only way is to hard reset. On the iPhone 12 Pro, press and release the volume up button, press and release the volume down button and then press and hold the side button. When the Apple logo appears on the screen release the buttons and wait for the iPhone 12 Pro to reset itself.
4. Remove Applications
If you are facing the issue of the irresponsive screen of the iPhone 12 Pro while using a specific application, then try re-installing that application. To do so: press and hold on the application icon on the home screen and from the menu select Remove App > Delete App > Delete. You can re-install the application from the Appstore again to check if the problem is resolved or not.
5. Update iOS
If you are not updated to the latest iOS, it can also be one of the causes of the malfunctioning of the iPhone 12 Pro screen. Not updating the iPhone 12 software can cause many other issues too. So, do check if you have any update pending install it simply by going to the general settings > software update. Click and download and install, there you are ready to go.
6. Reset to Factory Settings
Resetting your iPhone 12 Pro is not a good approach at all. It will delete all applications and data from your phone. It sets the logic board to resolve the issue and takes the iPhone 12 Pro to its original manufacturer settings.
This approach significantly resets the software to the original manufacturer settings and might help the software issue causing your screen not to work.
Before you reset your iPhone 12 Pro to factory settings, be sure to back up all your data.
7. iPhone Touch Disease
Still not seen on the 12 Pro but very few reports claim to have a similar touch disease seen in the iPhone 6. If your iPhone 12 Pro has a flickering gray bar along the top of the display, it might be the result of iPhone touch disease.
8. Fix Physical Damage
Well, if you have done the above-mentioned tests and still there is no activity on the screen you definitely have damaged your screen. In that case, you will need a 12 Pro screen replacement. We would not recommend that yourself.
9. Battery issue
The iPhone 12 Pro battery if not fully charged or has loosened its capacity will also lead to battery or screen replacement. The 12 Pro screen and battery are directly connected to the logic board so it may be a possibility. If the battery is of less capacity, then it’s better to go for the battery replacement of the iPhone XR.
Expert Cell Phone Repair and Replacement Parts in Canada
In most cases, the malfunctioning is mainly due to software issues. Which can be resolved without opening the phone. If only that is the case simply reset the device but remember your iCloud ID and passcode. But if there is any kind of physical damage to the iPhone 12 Pro screen, you will likely need a 12 Pro replacement screen.